How To Onboard Janitorial Staff Successfully

by Tanya January 26, 2022

Janitors and maintenance staff can provide plenty of worth to any business, particularly those with large premises to uphold. They can help clean the public areas, attend to essential repair tasks, or be a first responder when an issue takes place, such as an elevator becoming stuck. 

Employee onboarding takes time, and proper training as to the norms and needs of your premises, even if they have prior experience. After all, each business will operate slightly differently, so making sure that this professional can uphold their duties without interrupting or being interrupted is key.

Treat them well, and these staff will help ensure the security, safety, and condition of your building, reporting to you candidly should they notice any issues or if certain investments haven’t been made. In this post, we’ll discuss a few techniques for onboarding these staff in the best possible way, and what that means in the long run.

Furthermore, we’ll also include a few “do nots” within our advice to ensure that your training of such a professional is as seamless as possible. Without further ado, please consider:

1. Showcasing & providing manuals for authoritative control

It’s important to make sure that you provide manuals for the operation of certain equipment, and how it must be stored. They need to be properly-versed in health and safety measures stipulated in your firm and also those defined by the government. It can also be worthwhile to provide images and written instruction to discuss how to use certain considerations, such as which exterior switches housed in plastic enclosures can be used to reset a system.

2. Clearly listing their duties, responsibilities & accountability

It’s very easy for companies to think of janitors or maintenance staff as handymen who just attend to every single repair and constantly clean the environment around them. That might not be the case. Make sure that the exact roles and functions are clearly laid out, and that you discuss them clearly with the hired professional. This way, they can more easily attend to their daily duties and also have the strength to deny work that is outside their contract and that they don’t have insurance for. This protects them, and also you.

3. Teaching the proper reporting & documentation measures

All janitorial and maintenance staff have to commit to physical work and caretaking duties, but this also needs to be reported and accounted for.

Documentation is important, from writing reports to notifying managers of security and safety hazards, training them regarding your software tools used to generate and send these reports is key. With a competent security and safety system, you’ll also be able to refer to essential evidence needed to supplement these reports as appropriate. This way, nothing is unaccounted for, personal accountability is increased, and communication with these essential members of staff is streamlined.

With this advice, you’re certain to onboard new janitorial and maintenance staff within your firm in the most competent manner. Over time, that should make a tremendous difference.

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