How To Run A Successful Beauty Salon

by Tanya March 01, 2023

Opening a beauty salon seems like an excellent idea for a business in the UK.

Making people look beautiful is not only rewarding, but it’s also profitable.

However, beauty salon competition for customers can be tough, especially in bigger cities. 

How to stand out in the crowded market?

In this article, you’ll find some essential tips for running a successful beauty business:

Write a business plan

A business plan is a written document containing the goals of a business, the methods for attaining those goals, and the time frame for the achievement of the goals.

Writing a business plan can help you get organised and focus on the most important aspects of your salon.

You should also outline who your target customers are, as well as any competitors you have identified.

Creating a dedicated business plan allows you to work with focus and is useful for reflecting back on once you have been operational for some time.

Introduce new in-demand services in your salon

If you’re only offering a few services, then there’ll only be so much that they can spend at your salon.

Increase the number of products and services that you offer.

It can be micro-needling, dermal fillers, augmentation, botox, acrylic nails, etc. You can invest in acrylic nail sets at Capital Hair & Beauty.

You can also look at upselling; do you have products that you could sell from your salon? 

Develop a database of clients

As soon as your hair salon opens, you need to compile a database for clients.

This way you’ll know who your regular customers are and what they like best about your services. This information will be extremely useful for future marketing campaigns.

Many salons offer their clients loyalty programs. As their number of visits grows, so does their status in the program, which means they get free treatment sometimes or a discount on select services.

This approach is an excellent way to reward loyal customers and encourage new ones!

Create a refer-a-friend scheme

Your repeat customers are the foundation of your success. You can use your loyal customers to bring in new customers without having to overspend on marketing.

Refer-a-friend scheme is clever because you reward both, the referrer and referee at the same time.

You can simply offer a referee (a newcomer) a discount for trying your service for the first time and for the referrer the discount on their next appointment.

People are highly likely to take a recommendation from a friend, which means it’s highly probable that they’ll take advantage of the offer.

Choose a suitable location

The location you choose will be one of the key factors in the success of your salon.

A good location doesn’t mean an expensive one, it means the one that has the most potential to bring you clients but still won’t break your bank 😏

Think about where your target audience is, the more people there are, the more customers you can attract.

Make sure you choose a place that won’t clash with your competitors’ locations.

Extended working hours

Finally, take a look at your opening hours and availability. There are people who cannot get to a salon during regular hours.

Make yourself available for other appointments that take place out of hours, and you could find that you have a whole range of new customers who have thus far been unable to visit you. 

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The first Millennial blogger in the UK. Twitter @_luckyattitude

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